Cancellation & Refund Policy – MaaMajisa Spices & Tea

At MaaMajisa Spices & Tea, we strive to ensure customer satisfaction with every purchase. Please read our cancellation and refund policy carefully.

Order Cancellation

  • Orders can be cancelled within 2 hours of placing the order by contacting our customer support.

  • Once the order is processed or shipped, it cannot be cancelled.

Refund Policy

  • We offer refunds only in the case of:

    • Damaged or defective products

    • Wrong item delivered

  • To be eligible for a refund, please:

    • Contact us within 48 hours of receiving the product

    • Share clear photos of the item and packaging

    • Ensure the product is unused and in original condition

Non-Refundable Items

  • Opened, used, or tampered spice/tea packs

  • Products purchased during sale or with promotional offers (unless damaged)

Refund Process

  • Once your return is approved, the refund will be processed to your original payment method within 7–10 business days.

Contact Us

For any concerns, reach us at:
📞 +91-9537002064
📧 support@maamajisa.com